Terms of service

TERMS OF SERVICE

Last updated: August 10, 2026

OVERVIEW

Welcome to Kelnovara. The terms "we," "us," and "our" refer to Kelnovara. Kelnovara operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services.

These Terms of Service, together with any policies referenced in them (collectively, the "Terms"), explain your rights and responsibilities when you use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing, using, or interacting with the Services, you agree to be bound by these Terms and our Privacy Policy: https://shop.leshang.cc/policies/privacy-policy. If you do not agree, you must not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNTS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have reached the age of majority and have authorized any minor dependents to use the Services on a device that you own or control.

To use the Services, including browsing our online store or purchasing products, you may be required to provide information such as your email address, billing details, payment information, and shipping information. You represent that all information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. Colors, textures, proportions, and appearance may vary depending on your device, screen settings, lighting, and natural variations in materials.

Product descriptions, prices, and availability may be changed without notice. We reserve the right to discontinue a product or limit quantities offered to any person, geographic region, or jurisdiction, subject to applicable law.

Your rights regarding returns, defects, and products that differ materially from their description are governed by our Refund Policy and applicable law.

SECTION 3 - ORDERS

Submitting an order is an offer to purchase. We may accept or reject an order for legitimate reasons, including product availability, suspected fraud, payment authorization failure, pricing errors, or shipping restrictions. An order is accepted only after payment has been authorized and we send an order confirmation.

Please review your order carefully before submitting it. We may be unable to cancel or change an order after processing or fulfillment has begun. If we reject, change, or cancel an order, we will attempt to contact you using the email address, billing address, or telephone number provided with the order.

Returns and refunds are governed by our Refund Policy: https://shop.leshang.cc/policies/refund-policy.

You represent that purchases are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the price displayed when the order is submitted and will appear in the order confirmation. Unless stated otherwise, displayed prices do not include taxes, shipping, handling, customs duties, or import charges that may apply.

Promotional offers may be subject to additional terms. If promotional terms conflict with these Terms, the promotional terms control for that promotion.

You agree to provide accurate and current purchase, payment, billing, shipping, and account information and to update it when necessary. You represent that you are authorized to use the payment method provided and agree to pay all authorized charges associated with your order.

SECTION 5 - SHIPPING AND DELIVERY

Orders are processed and delivered according to our Shipping Policy: https://shop.leshang.cc/policies/shipping-policy.

Delivery dates are estimates and may be affected by carriers, customs, weather, address errors, or other circumstances outside our reasonable control. If we cannot dispatch an order within the stated processing period, we will notify you and provide a revised date or the option to cancel the unshipped order for a full refund.

Nothing in this section limits rights that cannot be waived under applicable consumer law.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including trademarks, branding, text, layouts, images, graphics, product reviews, video, audio, design, selection, and arrangement, are owned by Kelnovara, its affiliates, or its licensors and are protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. Without our prior written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services, except as permitted by law.

Kelnovara names, logos, product names, designs, and slogans are trademarks of Kelnovara or its licensors. Shopify names, logos, product names, designs, and slogans are trademarks of Shopify. Other marks appearing through the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools operated by third parties. We do not monitor or control those tools and provide access to them on an "as is" and "as available" basis, without warranties or endorsement to the extent permitted by law.

Your use of optional third-party tools is at your own risk and is subject to the terms of the applicable provider. New features, tools, and resources added to the Services will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain content, links, or embedded features provided by third parties. We do not control and are not responsible for the accuracy, security, availability, or practices of third-party websites or services.

If you access a third-party website or purchase third-party products or services, you do so subject to that third party's terms and policies. Questions or claims concerning third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, purchases made through our store are transactions directly between you and Kelnovara. To the extent permitted by law, Shopify is not responsible for the products sold by Kelnovara or for claims, injuries, losses, or damages arising from a transaction between you and Kelnovara.

SECTION 10 - PRIVACY

Personal information collected through the Services is handled according to our Privacy Policy: https://shop.leshang.cc/policies/privacy-policy. Certain personal information may also be processed under Shopify's privacy policy: https://www.shopify.com/legal/privacy/app-users.

Because the Services are hosted by Shopify, information may be processed by Shopify and service providers in countries other than your country of residence as described in our Privacy Policy.

SECTION 11 - FEEDBACK AND USER CONTENT

If you submit reviews, ideas, suggestions, comments, photographs, or other content (collectively, "Feedback"), you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes including operating, improving, and promoting the Services.

You represent that you own or have permission to submit the Feedback, have disclosed any compensation or incentive associated with it, and that it does not violate any law or third-party right. You may not submit unlawful, defamatory, abusive, obscene, deceptive, infringing, or malicious content.

We may monitor, edit, or remove Feedback that we reasonably believe violates these Terms or applicable law. We are not required to keep Feedback confidential, pay compensation for it, or respond to it.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Information in the Services may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, prices, promotions, shipping charges, transit times, or availability. We may correct errors, update information, or cancel an affected order. If an accepted and paid order is canceled, we will refund the affected amount.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services to violate laws; infringe intellectual property or privacy rights; harass, abuse, threaten, defame, or harm another person; submit false or misleading information; distribute spam or malicious code; impersonate another person or entity; interfere with the Services; collect personal information without authorization; bypass security or access controls; or resell, scrape, copy, or exploit the Services without permission.

We may suspend or terminate access when we reasonably believe these Terms have been violated.

SECTION 14 - AUTOMATED AGENTS

An automated or semi-automated software agent accessing the Services must accurately identify itself, comply with applicable law and published technical restrictions, and must not conceal its automated nature, impersonate a person, bypass access controls or CAPTCHAs, or evade measures intended to limit automated access.

We may restrict or block automated access when necessary to protect the Services, customers, or our legitimate business interests.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services when reasonably necessary, including for a violation of these Terms, fraud, abuse, security risk, or unlawful conduct. Amounts validly owed before termination remain payable.

Provisions that by their nature should survive termination, including intellectual property, Feedback, disclaimers, limitations of liability, indemnification, governing law, and privacy provisions, will remain effective.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

Any implied warranties, including merchantability, fitness for a particular purpose, durability, title, and non-infringement, are disclaimed only to the extent they may lawfully be disclaimed. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Kelnovara and its affiliates, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, lost data, or replacement costs, arising from use of the Services or products purchased through the Services.

These limitations do not apply where liability cannot be limited or excluded by law, including liability for fraud, willful misconduct, or other non-waivable obligations.

SECTION 18 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Kelnovara, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, losses, damages, and reasonable legal fees arising from your material breach of these Terms, violation of law, infringement of a third-party right, or misuse of the Services.

We will provide reasonable notice of an indemnified claim and may control its defense and settlement. We will not agree to a settlement that imposes a non-monetary obligation on you without your consent, which will not be unreasonably withheld.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms is not a waiver of that provision. These Terms and the policies referenced in them constitute the entire agreement between you and Kelnovara concerning the Services and replace prior or contemporaneous communications and agreements concerning the same subject.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms and our rights and obligations in connection with a merger, acquisition, reorganization, sale of assets, or other lawful business transfer.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements through which we provide the Services are governed by the laws applicable in the jurisdiction where Kelnovara is established, without regard to conflict-of-law principles. Nothing in this section deprives a consumer of mandatory protections available under applicable law.

SECTION 23 - HEADINGS

Headings are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO THESE TERMS

The current version of these Terms is available on this page. We may update these Terms by posting a revised version. Where required by law, we will provide notice of material changes. Continued use of the Services after an update takes effect constitutes acceptance of the revised Terms.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms may be sent to us at:

Kelnovara
Email: leshang2019@outlook.com
Mailing address: 770 Sycamore Ave, Ste 122 #1141, Vista, CA 92083, United States
Telephone: +1 520-666-6635