退款政策
30-Day Return Policy
You may request a return within 30 days after your order is delivered.
Return Eligibility
Items must be unused, unworn, undamaged, and returned in their original packaging. Proof of purchase is required.
How to Start a Return
Contact us at leshang2019@outlook.com before sending any item back. If your return is approved, we will provide the return address and instructions.
Approved returns must be sent to our returns facility in China. Returns sent without prior authorization, sent to the address shown on the original parcel, or refused at delivery may not be accepted.
Return Shipping
For returns not caused by a product defect or fulfillment error, the customer is responsible for tracked return shipping costs. Original shipping charges are non-refundable. We recommend retaining the tracking receipt until the refund is complete.
Damaged, Defective, or Incorrect Items
Contact us within 7 days of delivery and include clear photos of the item and packaging. If the item is confirmed damaged, defective, or incorrect, we will provide a replacement or refund at no additional cost. We may not require the item to be returned.
Refunds
After an approved return is received and inspected, we will notify you of the result. Approved refunds will be issued to the original payment method within 5–10 business days. Your bank or card provider may require additional processing time.
Cancellations
Contact us as soon as possible if you need to cancel an order. Cancellation is not guaranteed after processing or fulfillment has begun.
Contact
Email: leshang2019@outlook.com